RITM link on approval notification

[Appy2]

Hi Team,

I have created one notification which is on approval table,can you please guide me how can i give RITM link to this notification as this notification is on approval table.

Thanks,

[Community Alums]

HI @Appy2 ,

Follow below link:

https://snprotips.com/blog/2016/1/29/approve-or-reject-with-a-single-click

[Anand Kumar P · Accepted solution]

Hi @Appy2 ,

You can create a mail script and use below script.

if(current.sysapproval.sys_class_name=='sc_req_item')
	{
template.print('<a href="https://' + gs.getProperty('instance_name') + '.service-now.com/nav_to.do?uri=sc_req_item.do?sys_id=' + current.sysapproval.sys_id + ' ">'  + current.sysapproval.number + '</a>');
	}

And use mail script in notification body like-${mail_script:yourmailscriptname}

Please mark it as helpful and solution proposed if its serves your purpose.

Thanks,

Anand