RITM Stage Icons not showing

[Sam Ogden]

Hi All,

I've got a workflow running on the sc_req_item table which has some subflows within it:

On the Parent Workflow and the BAU - Web Functional subflow I've set the stages as:

However the RITM is only showing a single icon which is none of these stages:

How is this meant to work as I was expecting 8 icons (1 for each custom stage)?

Thanks

Sam

[Sam Ogden]

Hi Allen,

Correct, I have the stages attached within activities in the subflow.

I've attached a stage to the parent flow and the icons now appear.

How are stages meant to be handled when running subflows?

Thanks

Sam

[Allen Andreas]

You'd have to change the stage flow renderer to "workflow-driven" for it to use sub-flow stages, most likely.

Can you open your workflow, check it out, click context menu, go to properties, then stages tab and choose workflow-driven for stage rendering and see if that fixes it?

If that doesn't fix it, then you'll need to apply a stage to the subflow activity itself...and that will only be what shows. So most likely you may need to create a generic stage that can easily define what's going on in that subflow, like "Obtaining Approval" or whatever...and use that generic stage on the subflow activity, and then use your other stages on the normal workflow activities that aren't a part of the subflow.

Please mark reply as Helpful/Correct, if applicable. Thanks!

[Sam Ogden]

Hi Allen,

Thanks for the above.  The stages were attached to activities in the sub flow.  If I add stages to activities in the Parent flow it then adds the icons.

Is there no way to get sub flow activities to drive the stages, do these just have to be added generically to the parent flow?

Thanks

Sam

[Harsh Vardhan]

just confirming ,

did you set those stage in the activities ?