Ritm

Basina Akash
Tera Contributor

In a request there are 2 RITM's are there when 2 RITM's are closed then another RITM should be generated. should be done in flow designer

 

6 REPLIES 6

Hi @Basina Akash 

 

The example is already given on previous link, please try your hands , in this case create flow on order guide and put a if condition. Give a try buddy. 

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Amit Verma
Kilo Patron
Kilo Patron

Hi @Basina Akash 

 

You could make use of 2 simultaneous Wait for Condition actions where you can put the condition like RITM1 state is closed complete then move to the second Wait for Condition action with condition RITM2 State is closed complete. Post that, you can make use of Submit Catalog Item request action or create record action to create the 3rd RITM.

 

Thanks & Regards

Amit Verma


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