- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
08-31-2022 12:34 AM
I'm having issues with RITMs not showing in global search in Workspace:
Meanwhile they do show in Management:
I have added sc_req_item into the text search group:
I have as well added sc_req_item into search sources Workspace experience:
Solved! Go to Solution.
- Labels:
-
Service Portal Development
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
09-05-2022 01:59 AM
That gave me a clue! I'm using agent workspace.
The solution was to include sc_req_item into the Agent Workspace Search Config:
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
08-31-2022 01:04 AM
Hi,
When you add a new Table to search group it doesn't always reflect immediately. Have you done this in the past few hours?
-Anurag
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
08-31-2022 01:21 AM
I did do this 5 days ago.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
09-02-2022 04:13 AM
Hello Anurag,
Do you have any tips on why it's still not working?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
09-05-2022 12:15 AM
Cant think of anything else.