Role based default landing page possible in Next experience UI?

[Suggy]

I am looking for Role based default landing page in Next experience UI.

Requirement:

1. End users should be redirected to Employee center portal

2. admins should have Admin landing page

3. ITIL users should have SOW landing page

4. Asset users should have Asset landing page.

Is it possible?

Note - It should be the default landing page based on the role upon login.

[Suggy]

Anyone?

[Dr Atul G- LNG]

Hi @Suggy 

As far as I know, it is not possible, I might think loud and wide

- A user has ITIL and Asset both roles, then how the system will know what WS need to go as default?

- Admin may contain / Inherit ITIL role?

So, it is not an easy way to do I think and Not OOTB available. You can log a Now support case.

[Suggy]

Hi @Dr Atul G- LNG  we have maintaining roles at a granular level. admins will not have itil. 

itil will not have cmdb admin role, they will have only cmdb read role.

Asset users will not have itil role.

Customer has defined a structured way of working and has given explicit roles for the users based on their activities they perform.

Hence was looking if there is a solution for persona/role based landing pages

[Dr Atul G- LNG]

Hi @Suggy 

Thanks for the the details. As I said earlier, it looks like it is not possible OOTB as of now. You better log a support case now.

[Omkar Mone]

Hello,

This redirection can be handled via the SPEntryPage Script Include present OOB. You can refer this article to take reference and do the redirection based on that.

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0746730