RPA Desktop Design Studio - Error Studio Pluggin not found

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DianaAndreea
Tera Contributor

‎05-02-2022 06:10 AM

Hey community :),

I'm having an issue on the setup for RPA Desktop Design Studio. I'm receiving the error "Studio plugin not found". It is possible that I didn't entered correctly the link for the instance and now I cannot go back to input the correct url instance. I've looked through Robot files, but I couldn't see anything relevant. 

 

Do you have any ideas?

 

Thanks

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Ashwini Patel
ServiceNow Employee
ServiceNow Employee
In response to DianaAndreea

‎05-19-2022 06:54 AM

Hi Diana,

 

If you're still facing this issue, locate AppData folder [you can simply type %AppData% in file explorer, windows might directly open "roaming" subfolder so back] now open "Local" and then ServiceNowRPA. You will find Config file there with name "global". (C:\Users\username\AppData\Local\ServiceNowRPA) Either delete that or just make the changes there and enter the correct url for the instance.

This might solve the problem. Helped in my case!

 

With regards,

Ashwini Patel

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Allen Andreas
Administrator
Administrator

‎05-02-2022 06:19 AM

Hi,

Can you give a bit more information as to the steps you've followed. Are you following this: https://docs.servicenow.com/en-US/bundle/sandiego-application-development/page/product/rpa-studio/ta... ?

And RPA cannot be activated within a personal developer instance at this time.

Please mark reply as Helpful/Correct, if applicable. Thanks!


Please consider marking my reply as Helpful and/or Accept Solution, if applicable. Thanks!
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DianaAndreea
Tera Contributor
In response to Allen Andreas

‎05-02-2022 07:11 AM

Hi,

First of all, is not a personal developer instance. Currently I'm trying to install and do the setup for RPA Studio. This link I'm following: https://docs.servicenow.com/en-US/bundle/sandiego-application-development/page/product/rpa-studio/task/install-rpa-studio.html

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Allen Andreas
Administrator
Administrator
In response to DianaAndreea

‎05-02-2022 07:46 AM

Hi @DianaAndreea 

Ok, great, so it's not a PDI.

First of all, see if this thread helps you along: https://community.servicenow.com/community?id=community_question&sys_id=a609f23b1b220150c790ece6b04b...

Please mark reply as Helpful/Correct, if applicable. Thanks!


Please consider marking my reply as Helpful and/or Accept Solution, if applicable. Thanks!
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DianaAndreea
Tera Contributor
In response to Allen Andreas

‎05-02-2022 07:51 AM

Already checked, not helping

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