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05-02-2022 06:10 AM
Hey community :),
I'm having an issue on the setup for RPA Desktop Design Studio. I'm receiving the error "Studio plugin not found". It is possible that I didn't entered correctly the link for the instance and now I cannot go back to input the correct url instance. I've looked through Robot files, but I couldn't see anything relevant.
Do you have any ideas?
Thanks
Solved! Go to Solution.
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05-19-2022 06:54 AM
Hi Diana,
If you're still facing this issue, locate AppData folder [you can simply type %AppData% in file explorer, windows might directly open "roaming" subfolder so back] now open "Local" and then ServiceNowRPA. You will find Config file there with name "global". (C:\Users\username\AppData\Local\ServiceNowRPA) Either delete that or just make the changes there and enter the correct url for the instance.
This might solve the problem. Helped in my case!
With regards,
Ashwini Patel
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05-12-2022 09:05 AM
Hi Ashwini,
For the moment I've didn't found how to solve the issue. I'll post as soon as I'll find why and how to solve it.
Thanks,
Diana
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05-19-2022 06:54 AM
Hi Diana,
If you're still facing this issue, locate AppData folder [you can simply type %AppData% in file explorer, windows might directly open "roaming" subfolder so back] now open "Local" and then ServiceNowRPA. You will find Config file there with name "global". (C:\Users\username\AppData\Local\ServiceNowRPA) Either delete that or just make the changes there and enter the correct url for the instance.
This might solve the problem. Helped in my case!
With regards,
Ashwini Patel
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05-20-2022 12:27 AM
Hi Ashwini,
Yes that's correct. I've found the same solution as you said and at least it let's you re-enter the correct instance url.
Have a great day!
Diana
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10-19-2023 02:00 PM
Hi Ashwini,
Still facing the same issue .. Anything you can suggest?
Thanks 🙂
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05-06-2022 01:14 AM
Hi, I am experiencing the same error
Did you find any solution?
Thanks in advance and regards