RPA Desktop Design Studio - Error Studio Pluggin not found

DianaAndreea
Tera Contributor

Hey community :),

I'm having an issue on the setup for RPA Desktop Design Studio. I'm receiving the error "Studio plugin not found". It is possible that I didn't entered correctly the link for the instance and now I cannot go back to input the correct url instance. I've looked through Robot files, but I couldn't see anything relevant. 

 

Do you have any ideas?

 

Thanks

1 ACCEPTED SOLUTION

Hi Diana,

 

If you're still facing this issue, locate AppData folder [you can simply type %AppData% in file explorer, windows might directly open "roaming" subfolder so back] now open "Local" and then ServiceNowRPA. You will find Config file there with name "global". (C:\Users\username\AppData\Local\ServiceNowRPA) Either delete that or just make the changes there and enter the correct url for the instance.

This might solve the problem. Helped in my case!

 

With regards,

Ashwini Patel

View solution in original post

18 REPLIES 18

Hi Ashwini,

 

For the moment I've didn't found how to solve the issue. I'll post as soon as I'll find why and how to solve it.

 

Thanks,

Diana

Hi Diana,

 

If you're still facing this issue, locate AppData folder [you can simply type %AppData% in file explorer, windows might directly open "roaming" subfolder so back] now open "Local" and then ServiceNowRPA. You will find Config file there with name "global". (C:\Users\username\AppData\Local\ServiceNowRPA) Either delete that or just make the changes there and enter the correct url for the instance.

This might solve the problem. Helped in my case!

 

With regards,

Ashwini Patel

Hi Ashwini,

Yes that's correct. I've found the same solution as you said and at least it let's you re-enter the correct instance url.

Have a great day!

Diana

Hi Ashwini,

 

Still facing the same issue .. Anything you can suggest?

 

Thanks 🙂

Victor55
Tera Contributor

Hi, I am experiencing the same error

Did you find any solution?

Thanks in advance and regards