RPA Desktop Design Studio - Error Studio Pluggin not found

DianaAndreea
Tera Contributor

Hey community :),

I'm having an issue on the setup for RPA Desktop Design Studio. I'm receiving the error "Studio plugin not found". It is possible that I didn't entered correctly the link for the instance and now I cannot go back to input the correct url instance. I've looked through Robot files, but I couldn't see anything relevant. 

 

Do you have any ideas?

 

Thanks

1 ACCEPTED SOLUTION

Hi Diana,

 

If you're still facing this issue, locate AppData folder [you can simply type %AppData% in file explorer, windows might directly open "roaming" subfolder so back] now open "Local" and then ServiceNowRPA. You will find Config file there with name "global". (C:\Users\username\AppData\Local\ServiceNowRPA) Either delete that or just make the changes there and enter the correct url for the instance.

This might solve the problem. Helped in my case!

 

With regards,

Ashwini Patel

View solution in original post

18 REPLIES 18

Hi,

 

I didn't solved the issue yet.

adrpapaoliveira
Tera Expert

I´m facing the same problem in Windows 11.

Brad Warman
Giga Sage

For anyone who wasn't able to resolve the issue by deleting or updating the appdata config file, try changing the value of the system property glide.sys.date_format to yyyy-MM-dd. Apparently there is a date bug in the San Diego release which can be resolved by updating this system property value. The bug is to be resolved permanently in an upcoming patch.

RenukaV_Extprz
Tera Contributor

Hello All,
I tried above, but still facing same issue.
Please find the below SS which I am getting

RenukaV_Extprz_0-1718609733985.png