Rule base functionality in Order Guide

[kuttti]

Hello All,

I have a quick question on the Order Guide. Trying to know if there is any way to automate the order guide functionality by skipping the rule base part. As of now, whenever a new catalog item is developed we have to add a condition in a rule base as per business requirement to display it on the Order Guide on Service Portal. But In my organization we have built a custom table and mapped catalog items to each record. So on the Portal when end user selects the values that meets the criteria of any one of the records , its respective catalog items should be  populated in the second page of order guide on Portal. Is there any way to achieve this?

Any help is highly appreciated.

Thanks you!

[Dhananjay Pawar]

Hello Kuttti

Please check below link it will help you.

https://www.servicenowguru.com/system-definition/order-request-items-order-guide/

If it helps you then please mark it as Helpful and correct.

Thanks,

Dhananjay.

[kuttti]

Hi Dhananjay,

Thanks for your response. But this is not what I am looking for. As of now we see the catalog items on the order guide based on the conditions we add into Rule base. But in my requirement I want pull the catalog items from a custom table.

Thank you!