Running Transaction : Taking lot of time to save a record

sruthi64 · ‎06-15-2018

When I save a record (Work Order), it's taking lot of time even though internet speed is good. I'm getting a Running Transaction message on the top along with the time in seconds. This is happening mainly when I copy the existing record to a new record and save it. I have checked the 'copy' UI action in which we are taking some field values from the current record and assigning them to the new record. We have a 'copy' action in change request form also (in which no issue is there, it's not taking time to update). We are receiving lot of complaints that they are not able to save the Work Orders and it is taking lot of time to update. I want to know the reason behind this and fix this. Please help.

palmen · ‎06-15-2018

Does this happens all the time or on some occasions?
When the page finally load what does the Response Time on bottom right show? This might give you a hint what it is causing the issue

Can you share the code for your UI Actions? Might be something in there causing problem.

sruthi64 · ‎06-17-2018

Hi Palmen,

I have checked the Response time and observed that Network is taking more time. PFA screenshot..

But other pages are loading fine and fast. i.e., When I create a new record and save it, it's not taking time to update. Only when I copy the existing record to a new record, it's taking time to update.