SAML ADFS first authentication SSO with error

Gaetano De Mitr
ServiceNow Employee
ServiceNow Employee

‎05-23-2017 05:50 AM

Hi,

I'm doing my first login to with SAML ADFS. When I login servicenow response with current error:

  • userToLogin: failed_authentication

could not validate SAML Response.

more information:

If I uncheck flag "Enable multiple provider SSO" (No value), in Multiple Provider SSO >> Properties.

not response with "could not validate SAML Response error", but when I login, I'm redirected on servicenow login page and not in homepage.

in attachment my log.

Regards,

syslog.csv.zip
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Gaetano De Mitr
ServiceNow Employee
ServiceNow Employee

‎05-24-2017 02:41 AM

I've resolved changing Identifiers url from "Identifiers tab" on properties of my Relying Party Trusts (on AD FS).


All working on local enviroment, but it has to work on exeternal enviroment.


I have "mydomain.net" and port forworning 44333 ---> 443 (for secure connection).



How Can I configure mydomain.net to work on external?




My local machine have 192.168.1.10 ip.


mydomain.net -->references ---> 192.168.1.10



Regards,


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