I have a template that has journal field and when either long text without spaces or a lengthy URL is added it messes up the formatting and goes outside the formatted template. How can I fix this?
Hi everyone,I currently have an integration set up between ServiceNow and Asana, which imports all users that have an active subscription in Asana. However, I’m facing an issue with the license count and missing data.The client reports that they have...
Hi team!I'm new to Servicenow and I want to extend Quote table (sn_quote_mgmt_core_quote) with a new Choice field quote_line_grouping in scope of my application. The problem is that there's no access to Quote table from my application. Cross scoped a...
Happy Friday guys We just reverted the OOTB MetricInstance script include to the base version because a previous developer edited it, causing the Start column timestamp in the OOTB Incident State Duration to be the same as the ticket's creation date....
Hello everyone,In Playbook questionnaire-type activities, the answers are only saved when submitting (clicking SUBMIT), which completes the activity.Is there any way to save/keep the answers even without submitting?(the idea is to allow answer some q...
Hi I’ve added multiple columns for searching, but I need to hide a specific column from the autocomplete display. The attribute ref_ac_display_value=false doesn’t seem to work at the dictionary level. Can someone help? I specifically want to hide the...
Hello Team, I am trying to post comments via script in scoped application but in the activity stream it is showing as Logged in User i wanted to show it as system i cant use setJournalEntry() method in scoped application script How to achieve this
Hi everyone,I’m encountering an issue with a Catalog Client Script that runs on a portal form. The script is the following:function onChange(control, oldValue, newValue, isLoading) {if (isLoading) {return;}var wl_array = g_form.getValue('watch_list')...
Hi Team,Our Servicenow instance is upgraded to Zurich version. In Change templates module we cannot see New button in My proposals and Open proposals. New button should be visible for change manager. How can we add New button in SOW here.Thank you
Hello,Based on the checkbox selected on the portal, need to show collapsible section in the portal, Let say there are 3 checkbox, 1. ABC 2.DEF 3.GHI.1 & 2 checkbox is true then related data should be visible in collapsible section. I'm beginner in le...
with Zürich version, My favorites can be enabled as a new feature. Please help me for enable/add my favorite on service Portal.
Hi all, Has anyone else noticed issues with Flow Designer since updating to Zurich, if using Firefox? In Chromium browser (Edge, Chrome) it's fine, but in Firefox there's missing SVG icons, and misaligned buttons when expanding flow steps.I've tried ...
How can I edit (add and remove fields) the Service Builder Forms?
Hii , I’m facing an issue with the Playbook interface. When I try to click on the Update button, nothing happens.Has anyone faced this issue or knows how to fix it?
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