SC Catalog Item giving You are not authorized or record is not valid

[stevecrocker]

I want to add a Service Catalog Item to a portal page.  Should be simple to drop the SC Catalog Item v2 onto the page and set it up.  When I try this I am getting the following message:  You are either not authorized or record is not valid.

Am I missing something here? 

[Gurpreet07]

The browser url should have a parameter ...     sys_id=<sys_id_of_catalog_item>

[stevecrocker]

Sorry not following you on that.  I'm just dragging the widget out of the list and placing it on the page.  Could you point me to a document on this? or explain it a little more to me?  When I look at the config on the widget I see this.

[Gurpreet07 · Accepted solution]

Seems like you want to add a link to Catalog item over category page. If that's the requirement then you could use icon link instead. If you want to display the form of a catalog item on category page then 'sc_catalog_item' widget could be added on that page.This widget displays form of a catalog item and it render that catalog item sys_id of which passed as url parameter.
https://instance_name.service-now.com/sp?id=sc_cat_item&sys_id=<sys_id_of_catalog_item>

[Allwin2]

I have the same problem. I tried to drag and drop the widget but it shows the same message - You are either not authorized or record is not valid.