SC Task doesn't show all the variables

[John Vo1]

Is there a reason why my SC task doesn't capture all the variables?  When i'm in the catalog item I see all the questions but once I submit it the bottom half isn't capture.  I've checked my workflow to make sure all the variables are included.

So this is the ones that's not being capture in the sc task

[Jaspal Singh · Accepted solution]

Hi John,

Do you have Catalog UI Policies, Catalog Client Scripts used. If so, look for Applies to Target record, Applies to Catalog item, Applies to Catalog Task checkboxes are checked or not. You can try checking/unchecking those boxes save the policies then & then look for results.

[John Vo1]

Yes I have 2 UI policies called internal and external.  I want certain fields to show when either one is selected but I see that it gives me a warning.  So when I change the internal order to 100 and external to 150 the variables shows up correctly for internal now and not external.

[John Vo1]

External:

Internal:

[Jaspal Singh]

Change Internal's 'target_attendee_amount's' Visible to 'Leave Alone' from 'False'.