SC Task doesn't show all the variables

John Vo1 · ‎04-26-2020

Is there a reason why my SC task doesn't capture all the variables? When i'm in the catalog item I see all the questions but once I submit it the bottom half isn't capture. I've checked my workflow to make sure all the variables are included.

So this is the ones that's not being capture in the sc task

Jaspal Singh · ‎04-26-2020

Hi John,

Do you have Catalog UI Policies, Catalog Client Scripts used. If so, look for Applies to Target record, Applies to Catalog item, Applies to Catalog Task checkboxes are checked or not. You can try checking/unchecking those boxes save the policies then & then look for results.

View solution in original post

Harsh Vardhan · ‎04-27-2020

glad it helped.

if my answer helped you, kindly mark it as correct