sc_task request number not showing

karthik65
Tera Guru

Catalog task request number not showing up in task. but showing in request.

 

 

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1 ACCEPTED SOLUTION

@karthik65  check what is the display field on RITM table? Check if something has changed there.


Raghav
MVP 2023

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5 REPLIES 5

RaghavSh
Kilo Patron

click on "i" icon besides request item? is it showing you correct record? or record not found?

If it is record not found them probably wrong RITM is attached to the task which probably does not exist or have been deleted

 


Raghav
MVP 2023

Ya its showing correct request but not showing in field @RaghavSh .

@karthik65 it has to show request item not request? is it the OOB request item field?

can you configure the dictionary and show the dictionary of this field.


Raghav
MVP 2023

YA its request item only. 11.PNG22.PNG