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12-14-2022 11:57 PM
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12-16-2022 08:14 AM
@karthik65 check what is the display field on RITM table? Check if something has changed there.
Raghav
MVP 2023
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12-15-2022 12:09 AM - edited 12-15-2022 12:09 AM
click on "i" icon besides request item? is it showing you correct record? or record not found?
If it is record not found them probably wrong RITM is attached to the task which probably does not exist or have been deleted
Raghav
MVP 2023
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12-15-2022 12:19 AM
Ya its showing correct request but not showing in field @RaghavSh .
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12-15-2022 12:22 AM
@karthik65 it has to show request item not request? is it the OOB request item field?
can you configure the dictionary and show the dictionary of this field.
Raghav
MVP 2023
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12-16-2022 04:13 AM
YA its request item only.