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What's New Popular Posts Events Career Path More What's happening right now Get the latest info about ServiceNow releases, events, and challenges from our Developer Advocates. Developer Advocate Blog Building ServiceNow apps via Claude Code and the ServiceNow SDK Vibe Coding with Claud... Read More Developer Advocate Blog More Calls. More Builds. The #BuildMoreWithBuildAgent Challenge is here! More Calls. More Build... Read More Product Launch blogs Build anywhere, run on ServiceNow: deploying from external IDEs For developers with pr... Read More Developer Passport blog Developer Passport: AI Agent-Powered Playbooks and Nested Playbooks in the Australia Release Read More Developer Passport blog ServiceNow Flows in the Australia Release | Developer Passport On today's episode of ... Read More Developer Passport blog UI Updates you've been waiting for! Developer Passport: AI Experiences Part 1 Australia Release: Mod... Read More Developer Passport blog New UI Interactions! Developer Passport: AI Experiences Part 2 If you’ve spent any ti... Read More Developer Passport blog ReleaseOps in the Australia Release | Developer Passport If you've ever coordinated a big ServiceNow deployment... Read More Developer Advocate Blog Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Popular Posts Explore the most discussed topics and insights shaping our developer community. Developer forum Basic authentication failed for user Hello experts, We are receiving lots of info message in system log "basic authentic... Read More Developer blog A Simple Learning Path to Master JavaScript for ServiceNow Learning JavaScript fo... Read More Developer blog JavaScript for ServiceNow Developers – Why It Matters and Who It’s For JavaScript is the foun... Read More Developer forum Now Assist Email Recommendation uses email signature/template as source instead of case content Read More Developer forum Reasons why the "sp_page" field in "sp_container" becomes empty. Hello, Everyone. After... Read More Developer forum one email notification instead of different emails Hi,I have a requirement which is, Please merge all ema... Read More Events Join virtual and in-person events to learn, collaborate, and connect with practitioners solving the same challenges you are. SPM events OD Podcast: Architecting the Future: Unlocking Enterprise Value with the ServiceNow AI Platform January 24-June 24, 2026 8:00 AM https://hub.servicenow.com/wcc/eh/1237365/lp/5173597/architecting-the-future-unlocking-enterprise-value-with-the-servicenow-ai-platform Read More SPM events OD Podcast: Future-Proofing Your Portfolio: Sustaining SPM Over Time Now available on-deman... January 24-June 24, 2026 8:00 AM https://hub.servicenow.com/wcc/eh/1237365/lp/5173986/future-proofing-your-portfolio-sustaining-spm-over-time Read More SPM events OD Podcast: Measuring What Matters: Establishing Value for SPM Available now on-deman... January 24-July 24, 2026 8:00 AM https://hub.servicenow.com/wcc/eh/1237365/lp/5173974/measuring-what-matters-establishing-value-for-… Read More Regina SNUG Register today for Knowledge 2026 to access Agenda Builder April 7th! Hello SNUG Members! I ... April 03-May 7, 2026 8:00 AM Read More Federal and U.S. Public Sector SNUG ServiceNow Government Forum 2026: Watch On-Demand Government Forum is over. The Insights are just gettin... April 15-July 15, 2026 5:00 AM Virtual Read More First Friday's Healthcare Provider ServiceNow User Group May 1st First Friday's Session Topic: Transforming Knowledge Management on Platform (Customer Story) Typical Agend... May 1, 2026 8:00 AM Read More Career Path Advance through our Developer Path, a journey designed to help you grow from Explorer to Visionary. Build skills, share knowledge, and shape the future of our developer community. System Administrator You’re highly organized and thrive when working with others. You love sharing technical know-how and building relationships. You keep everyone on track. Learn More Implementer You’re creative and efficient. You relish working through a problem to find the best answer for everyone, because you know give and take is part of the process. Learn More Platform Owner You have a vision for how technology should be used and enjoy working and leading in cross functional teams.

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Activity in Developer

Basic authentication failed for user

Hello experts,  We are receiving lots of info message in system log "basic authentication is failed for user-svc_apps" and when we try to look the user- svc_apps that is locked out automatically and if we make user locked out false then in some it au...

  • Question

ATF issue in workspace

Hi,I am creating an ATF test case for CSM workspace, i am getting an error please. I never used 'company' field at all. Kindly help.   RegardsSuman P.

  • Question

Set Homepage Based on Role

After several hours of perusing the Community and Docs sites, I turned to my faithful friend dan.cavanaugh for an assist. I was well down the path of creating a Business Rule on the sys_user table to invoke changes to the sys_user_preference table an...

  • Question
  • Scripting and Coding

How to Report on ITIL License Usage vs Inactive Users (30/60/90 Days)

Hello Experts, I’m looking for guidance on creating a report (or dashboard) to analyze ITIL license usage efficiency. Identify users assigned an ITIL licenseCompare this against user login activitySpecifically highlight users who:Have not logged in f...

  • Question

one email notification instead of different emails

Hi,I have a requirement which is, Please merge all email notification for when a case is assigned in one email notification instead of different emails for each team.In the filter, user "not any of" so teams receive these notification by default with...

  • Question

Resolved! Custom Scoped Application for Platform Implementation

Using a scoped custom application to implement ServiceNow across incident and REQ/RITM is not best practice, correct? I'm looking at one here where they've used a custom application in Studio to implement incident, sc_request, assessments, the ESC, a...

  • Question

Resolved! AI Search on Portal level

Hi All,We recently enabled the "AI Search" on the service portal level and when we search catalogs, knowledge articles , Records producers and Order guides with the keywords, Catalog item records are being opened in their form view, not the portal vi...

  • Question

Date time conversion using date/time string and time zone code

Hi all! Does anybody know of a method to convert a given date/time in a string format with its corresponding time zone code on a scoped app. for example:Date/Time: 04/30/2026 12:00:00Time zone code: AKST I know there are methods to use the iana name ...

  • Question
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