Scheduled job not working
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06-13-2025 05:52 AM
Hello,
I have got a requirement to trigger a notification if the Issue is due in 10 business days. I'm using the event to trigger and trying to call the event in scheduled job.
But the event is fired and my notification got triggered through background script, and the same script im implementing in my scheduled job but not working here, I have checked in event log , no event logs are there if im trying using the scheduled job. Much appreciated your help. Thank you!
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06-13-2025 06:07 AM
so please share the script and screenshot config of job
Also did you click Execute Now on job and see?
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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06-13-2025 06:26 AM
Hi Ankur,
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06-13-2025 07:12 AM
Hello @SindhujaD ,
Have you manually executed this job for testing because no time is set ?
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06-13-2025 07:14 AM
Hi Muhammad,
yes I have manually executed but no luck