Scheduled Jobs

Sourabh22
Tera Contributor

ā€Ž02-01-2024 04:40 AM

I have created a scheduled job to create catalog task on 1st of every month but sometimes it is creating duplicate tasks 
do I have to run it as timezone?

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Dr Atul G- LNG
Tera Patron
Tera Patron
In response to Sourabh22

ā€Ž02-01-2024 06:47 AM

Okay... so it may be not be time zone isue, did you check the created by for both?

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Sourabh22
Tera Contributor
In response to Dr Atul G- LNG

ā€Ž02-01-2024 07:15 AM - edited ā€Ž02-01-2024 07:15 AM

yeah same for the both tasks

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Dr Atul G- LNG
Tera Patron
Tera Patron
In response to Sourabh22

ā€Ž02-01-2024 07:20 AM

Sorry mate, no idea then. May be log a case with SN help here. 

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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Siddhesh Gawade
Mega Sage
Mega Sage

ā€Ž02-01-2024 12:15 PM

Hello @Sourabh22 , 

 

you can Implement some checks in your scheduled job to verify if a record already exists. Utilize glideQuery to inspect certain fields to ensure their uniqueness. - Only create a new record if these conditions are met.

 

Is there any pattern that you can see when this duplicates records creating? maybe that will help to understand the issue.

 

Kindly mark the answer āœ”ļø Correct or Helpful āœ”ļø If it addresses your concern.


Regards,

Siddhesh

 

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