Scheduled report

[Snehal13]

Is there a limit of number of email ids that can be added to schedule a report in ServiceNow, it is supposed to extract an XLS file of records and send over email but email is not going. Email logs show as sent but.

Under profile  -> The allow notifications is ON 

[Sandeep Rajput · Accepted solution]

@Snehal13 According to this thread https://www.servicenow.com/community/itsm-forum/max-of-recipients-possible-on-an-outbound-email/td-p... 

Since Tokyo there is a limit of 100.000 (Hunderd thousand), controlled by the system property: glide.email.smtp.max_recipients_overall

Source: https://www.servicenow.com/community/itsm-forum/max-of-recipients-possible-on-an-outbound-email/td-p...

If the notifications are not delivered to the recipients then you can refer to https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0535129#:~:text=Go%20to%20the.... to troubleshoot the root cause.

[Snehal13]

Any file size limit for attachment that goes with the scheduled email report in ServiceNow ?