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scheduled reports email sending blank excel

nitin51
Tera Contributor

Hi All,

I have configured reports and scheduled reports but when I am executing, recieving mail but content in excel is empty even when records are present.

users are active and has admin roles. run as is under user name also. can you please help me.

find_real_file.png

 

find_real_file.png

Created a sample record(it is there in default domain), but excel is empty 

find_real_file.png

 

 

 

 

 

6 REPLIES 6

Shivani33
Tera Contributor

Hi Nitin,

 

Seems like record which you have created is not satisfying query which you provided in report.

 

Please mark it as helpful if it is resolved.

I am trying to update the request state from "active" to "closed complete", used to do that every week but now since an upgrade to the sandiego instead of updating old records import creates new records (coalesce specified)