Script not working workflow context nudge

[servicenow_devo]

How can we nudge flow using script

 

[Brad Bowman]

When you say the script is stuck - what is it doing or not doing?  Are you getting the expected InfoMessage? If you add a log inside the if block, have you confirmed that the record is found? You are not changing the context record, so the gr.update() line is not needed or desired.

[servicenow_devo]

Hi Brad,

The script actually nudges a workflow context based on kb block workflow. The script in line 7 is not working as expected. No logs are giving. Is querying type document id  fields possible?

[Brad Bowman]

You can use a document ID field in an addQuery if you also specify the table, so try adding another line before line 7

gr.addQuery('table', 'kb_knowledge');

[servicenow_devo]

I tried adding same query but still the code is not working. @Brad Bowman