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script

Shrabanti
Tera Contributor

hello

i need a script in incident form for choosing specific choice in category field  then it will filter out those ritm numbers as choice list in that requested item field which have two specific catalog item

1 ACCEPTED SOLUTION

@Shrabanti 

then update the ref qualifier

javascript: var query; if(current.subcategory.getDisplayValue() == 'Delayed Delivery') query = 'short_descriptionLIKE' + 'Request a Client Device,Break & Fix device'; query;

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

View solution in original post

8 REPLIES 8

@Shrabanti 

then update the ref qualifier

javascript: var query; if(current.subcategory.getDisplayValue() == 'Delayed Delivery') query = 'short_descriptionLIKE' + 'Request a Client Device,Break & Fix device'; query;

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

hello @Ankur Bawiskar 

is that for dynamic qualifier because i added it in dictionary entry reference qualifier but it's not working

Thanks for answering, I appreciate you.

EmmetGoldner
Kilo Contributor

Any update?