Search for catalog items inside form

mipalm · ‎03-21-2024

Hi,

I have a requirement where i'm to create a form where the user can search for existing catalog items and once these are selected, redirected to said items' page.

Does anyone have any idea on how to develop this variable?

Thanks

mipalm · ‎03-22-2024

Found a Solution,

Following this article https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0714564 i created a custom variable.

After this, i had to create a new Record Producer Configuration(Definir pesquisa contextual para produtor de registros (servicenow.com))

Now once i search using the 'search test' variables im getting results.

Any questions, dont hesitate to ask

View solution in original post

AshishKM · ‎03-21-2024

Hi @mipalm,

The best way, utilize OOTB order guide for this requirement.

-Thanks,

AshishKM

Please mark this response as correct and helpful if it helps you can mark more that one reply as accepted solution

James Chun · ‎03-21-2024

Hi @mipalm,

I am guessing you are talking about the contextual search.

e.g.

If so, have a read at this article - https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0714564

Cheers

mipalm · ‎03-22-2024

Hi,

I'm having trouble finding the 'page editor' in my instance, do you know where it might be located?

mipalm · ‎03-22-2024

I have created the variable according to the article, however its not showing on my catalog item

(Should be under the 'test' container)