Search in Reference variable But Not display fields

[manasamaniac]

Hi Team,

Requirement : Users should be able to search with email or employee number in a reference variable but the fields must not be displayed in the drop down. Only the display value should be displayed in drop down.

Thanks

Manasa

[Community Alums]

Hi Manasa,

Apologies for overlooking the requirement is for variables.

For variables use variable attributes, you can use this link as reference:

https://docs.servicenow.com/bundle/madrid-it-service-management/page/product/service-catalog-managem...

To achieve the above results I put the following Variable attributes:

ref_ac_columns=name;email,ref_ac_columns_search=true,ref_auto_completer=AJAXReferenceCompleter

Please mark as correct if this solves your query! 🙂

Thanks

DR

[manasamaniac]

The Requirement is user should be able to search via name OR email but display should be only email and not name .

[manasamaniac]

Let me check with your solution.

[manasamaniac]

Name is displayed . Requirement is Not to Display Name but enable search for Name and Email

[Rashmi11]

Hi Manasa,

Did you get the required result?