Resolved! How to set default value of a field in MRVS based on another field outside MRVS?
Hi Everyone, I want to set the default value of Company field in MRVS based on Company field outside MRVS. Is this possible? Thanks,Diane
Forum Posts
Service Portal, External Users and the snc_external role
Hello all, I'm creating a service portal to expose limited data to some logged-in external users, who have the 'snc_external' role. I have a page that uses the 'Data Table from URL Definition' widget to show a list of incidents. In order to make inci...
How do I prevent Record Producer redirect following onSubmit validation failure
I've created a Record Producer for creating a Demand Record which has start/end date fields. I want to ensure that the end date is after the start date. So I created an onSubmit client script which checks the dates and generates and alert and returns...
prevent update of a field in transform map
I have a field "Name" in a CMDB table. This table data is updated through a data source via transform map. I have a requirement to prevent update of Name through data source when it is manually updated by CMDB admin. I have written the below logic i...
Expand and collapse option for form fields
I want to add expand and collapse option for user for hiding and showing multiple fields on the form. As below basic info added as annotation with this can we add expand option so "first and last name will shown" and if collapse then they will hide
How to filter users based on a specific role?
I have user reference field and i want to filter the users with certain role.I was trying to use Advanced reference qualifier Reference Qualifiers - ServiceNow Wiki from this article but it`s not working javascript:"sys_idIN"+getRoledUsers("IN","...
Increase Table->Column Name length to 50 chars from Glide script. Default column name allowed seems to be 30 chars.
Hi , Can you help me with code , to increase Table->Column Name size to 50 chars from Glide script. Default column name allowed seems to be 30 chars. I have column name as 'rf1_assignment_group_prior_failure_rate' , when creating from script it trun...
Create a hyper link in email notification
Hello, I need to create hyperlink for my portal in email notification named as 'Portal'. There are around 25 notifications in which it needs to be added. How do I create? Do we have something straightforward like we have for instance : ${URI}. Or wi...
Resolved! Multiple catalogs
Hi All, I have a requirement to create multiple catalogs and have different catalog items in it. Below are two major requirements; 1) If ITIL user logs in, I should display Catalog selection picker as shown below; (Categories selection is shown OOTB ...
Resolved! Adding Multiple Values on a Field
Hope you are all safe and well. I am looking for a recommendation on how to achieve the following. We have added the email_id field to the customer_account form, which service managers need to populate with a vilid domain, so if the company email is...
Resolved! Relationship between Company and Department Table
Hi All, Where does the relationship between Company ( core_company) and Departments ( cmn_department) table exist? Assumption: Department field gets autopopulated on filling the Company field
Record Producer map to field or current.subcategory =producer.subcategory NOT Working
I have a record producer on cases. I have a field subcategory that looks at the sys_choice table and is displaying only the subcategories which belong to the category I am setting in my record producer. I have tried to map the field and it doesn't wo...
How to pull a report on Incident Table for priority changes
Hi ,I have a requirement for pulling a report for the priority changes, for example: I need to pull the reports on the Incident table which ever incident priority have been either upgraded or downgraded.Please help
How to stop running the business rules when we run fix scripts ?
How to stop running the business rules when we run fix scripts ?
Resolved! Make UI Action button appear with onclick event?
Here is the behavior I want.1. User clicks checkbox.2. Button appears (UI action) without updating the form.Is this possible? If so, how?
