see all open tickets in one view

[kdmiller45]

I would like to see all Tickets reguardless of type in one display instead of having to switch between the types

[Uncle Rob]

Report on Task table.   Task is the super-class of all "work" based records in the system.

[Brad Tilton]

Hi Keith,

Try reporting on the Task [task] table. It's the base table for all incidents, problems, changes, requests, etc. in ServiceNow.

[Uncle Rob]

[Manjul Katare]

Hi Keith,

I would achieve this by creating a report on TASK table:

The end result would be something like shown below, each column section with different state would be clickable to take you to list of records for any particular task type and its respective state.

Hope this help!

-Manjul