Select Box is not showing values ONLY in service portal
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
07-19-2024 07:01 PM
Hello,
Please help me troubleshoot below issue only happening on the DEV service portal.
My role is admin.
1. Variable is Category and below are the settings
on portal side its just showing None
Thanks
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
07-19-2024 10:19 PM - edited 07-19-2024 10:30 PM
Hi @Sonali01 I think you should select Choice Field as well in Type Specification section. Select the field which you want show under Category from dmn_demand table.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
07-20-2024 05:19 AM - edited 07-20-2024 05:21 AM
Hi @Sonali01 ,
As you have selected a choice table, you also need to have a choice list on your [dmn_demand] table for any attribute/field. Then you have to select the same attribute's name in the choice field. Reference fields such as demand records won't work here that's why showing none.
Example:
Result:
Mark this as Helpful / Accept the Solution if this helps
Mark this as Helpful / Accept the Solution if this helps.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
07-25-2024 04:42 PM
Thank you for your response.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
07-25-2024 09:17 PM
Hi @Sonali01 ,
If it resolved your query, please hit helpful and accept as solution. If there are further queries, let me know. Thanks
Mark this as Helpful / Accept the Solution if this helps.