Trigger the email notification in task table

[Uchel]

Hi,

Can I ask how can I trigger the email in task table once the task status and request status is completed using Business rule, Email notification and Event?

BR:

Notification:

Event:

Thank you!

[Vrushali Kolte]

Hello @Uchel ,

gs.eventQueue(), takes 5 parameters out of which 1 is optional

syntax -

gs.eventQueue(eventName, current, parm1, parm2, queue_name);

• eventName: The name of the event you want to trigger. (which you have already passed )
• current: The GlideRecord object that the event is related to.(pass current this will pass the current object from BR)
• parm1, parm2: You can pass any value which will be resultant into string value.
• queue_name: (optional )Additional parameters that you can pass to the event handler script.

For more information, please refer below link -

https://developer.servicenow.com/dev.do#!/learn/learning-plans/washingtondc/servicenow_application_d...

If my answer solves your issue, please mark it as Accepted✔️ & Helpful👍!