Self Service Portal : How Enable Notification preferences

[lomouhamadou]

Hi all,

I need your help on how to enable the notification preferences on the Self Service Portal in Helsinki?

Does anybody knows or has an idea on how to do it?

Thanks in advance,

Lô Mouhamadou

[larstange]

Hi

I just create a new Service Portal page and a very simple widget, which displays the notification_preferences.do page within service portal.

<div>
   <div>
       <iframe src="/notification_preferences.do" width="100%" height="900px" style="overflow:hidden;border:none">
     </iframe>
   </div>
</div>

This allows the user to stay within the service portal environment instead of opening a new window and navigating away from the familiar user interface

The only small issue is that there will always be a vertial scroll bar to the right - but that is also the case if you open the page in then normal interface. Its just how its coded.

[lomouhamadou]

Thanks for the answer but thats what i did before but not user friendly.

So, customer decide to not use it

Envoyé de mon iPhone

Le 20 sept. 2016 í  08:19, larstange <community-no-reply@servicenow.com> a écrit :

ServiceNow Community

Self Service Portal : How Enable Notification preferences

réponse de Lars Tange dans Developer Community - Afficher la discussion complète

Hi

I just create a new Service Portal page and a very simple widget, which displays the notification_preferences.do page within service portal.

<div>

<div>

<iframe src="/notification_preferences.do" width="100%" height="900px" style="overflow:hidden;border:none">

</iframe>

</div>

</div>

This allows the user to stay within the service portal environment instead of opening a new window and navigating away from the familiar user interface

The only small issue is that there will always be a vertial scroll bar to the right - but that is also the case if you open the page in then normal interface. Its just how its coded.

Répondre í  ce message en répondant í  cet e-mail, ou voir le message sur ServiceNow Community

Commencer une nouvelle conversation dans Developer Community par e-mail ou sur ServiceNow Community

Abonné(e) í  Self Service Portal : How Enable Notification preferences dans ces flux : Notifications

Cet e-mail a été envoyé par ServiceNow Community car vous êtes un utilisateur inscrit. Vous pouvez vous désabonner immédiatement de ServiceNow Community ou modifier la fréquence de réception des e-mails dans vos préférences

[Marques2]

Lars,

Thanks for the help! This worked out great. We'll have to see how user friendly this is with our customers

-Marques

[Shane S_1]

This is perfect. Thanks, Lars!

[Jeff Boltz1]

Can an ESS Page be created so that users can see a view of Business Services and supporting Application (cmdb_ci_appl.class="Application" and then enable a link/button to Subscribe/Unsubscribe?   Or create a slush-bucket of Applications that are select-able for notification subscriptions?