Sending multiple email addresses in a workflow event notification

Mark Laucus
Giga Guru

I am using event notifications in my workflows to send out email for certain activities and it is working well. My current challenge is that I want to send a email to two individuals (requested_for, manager) for an activity and am challenged in applying the variables in the event notification workflow object. The key is the Parameter 1 field and attempting to format that correctly.

The workflow object:Create event that works correctly has the following fields
Event Name: mobile_cd.notify.email
Parameter 1: current.variables.requested_for

The workflow object:Create event that does not work has the following fields
Event Name: mobile_cd.notify.email
Parameter 1: current.variables.requested_for, current.variables.requested_for.manager

I am not sure if I can even do this. I have tried to use a comma and a semi-colon as a variable separator and still not working. If there are any ideas it would be appreciated.

4 REPLIES 4

Jim Coyne
Kilo Patron

If you are on the Berlin release, how about specifying the fields on the notification itself instead of passing the values through the parameter? If your requested_for variable sets the Requested for field on the Request, you should be good to go:

find_real_file.png

You can do it on earlier releases as well, you just have to specify it manually on the field instead of selecting them (if I remember correctly).


Mark Laucus
Giga Guru

At this point I am not on Berlin (but working toward it). I do understand that notifications are a lot easier in that release. So what I did as a work around for the variables is just created two different events and used the different variables in each notification and is working as expected. Thanks for the ideas.


5 years later... On Jakarta... this is possible by using a comma to separate the email addresses in the Parameter.


Finally!     Just getting ready to start my Jarkarta upgrade next week.