Sending notification to approvers for pending approval

[Geeta5]

I have to send notification to all approvers for the request which is pending in their queue for approval.

I have created a scheduled job where i am calling an event. This event is then used in notification. But no notification is triggered.

Please suggest where is the error.Below are the screenshots:

2) New event created

3) Event used in notification

[Prateek kumar]

is the  event fired at all??

Did you check the event log??

[Geeta5]

Yes the event is fired. But in the Emails log i could not found my notification email:

[Geeta5]

these are the latest event log.How to know for which Request they are firing??Also should I create new notification? As of now i am using old notification

[Ankur Bawiskar]

Hi Geeta,

Can you try to update script as below?

gs.userName() is not a valid function; use gs.getUserName() instead and test

gs.eventQueue('approval.reminder', gr, gs.getUserID(), gs.getUserName());

Mark ✅ Correct if this solves your issue and also mark 👍 Helpful if you find my response worthy based on the impact.
Thanks
Ankur