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04-18-2023 04:58 AM
So i have catalog item that uses flow designer. When user fills out the form they don't know who the group owner is for that group. But once it's submitted the first approval group can find out who the owner is and fill that in under RITM group owner.
The issue I'm having is that in when the group puts in the owner and approves it creates the task instead of sending the next approval to the group owner. Here is my wait for condition in my flow.
Solved! Go to Solution.
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04-19-2023 06:13 AM - edited 04-19-2023 06:14 AM
Hi,
Then, like you designed it the flow fetchs the owner group before the approval. To fix it add or move Your catalog get variables after the first approval (After step 7) and use it instead of getVaiables (Step 1)
Regards
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04-18-2023 06:01 AM
So you want flow to wait till approval is done?
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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04-18-2023 06:23 AM
Well I want the approver to fill in the group owner first under RITM, save the form and then approve it. Then I want the 2nd approval to go to the filled in group owner to approve and then task gets created after that.
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04-18-2023 07:11 AM
so basically you want flow to wait till the group owner is empty.
Once populated you want flow to send approval
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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04-18-2023 07:16 AM
Group owner is Not Empty.