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04-18-2023 04:58 AM
So i have catalog item that uses flow designer. When user fills out the form they don't know who the group owner is for that group. But once it's submitted the first approval group can find out who the owner is and fill that in under RITM group owner.
The issue I'm having is that in when the group puts in the owner and approves it creates the task instead of sending the next approval to the group owner. Here is my wait for condition in my flow.
Solved! Go to Solution.
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04-19-2023 06:13 AM - edited 04-19-2023 06:14 AM
Hi,
Then, like you designed it the flow fetchs the owner group before the approval. To fix it add or move Your catalog get variables after the first approval (After step 7) and use it instead of getVaiables (Step 1)
Regards
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04-18-2023 08:31 AM
That's correct once populate(not empty) then approval goes out to the group owner.
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04-18-2023 07:02 AM
Hi,
Did you check if the second approval group has members. If not, the approval will be skipped
Regards
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04-18-2023 07:17 AM
They don't know who the 2nd approver is until they find that out manually, then they will enter that name into the Group Owner field in the RITM.
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04-18-2023 07:28 AM
Can you share with us a screen of failed ritm to try to understand more the problem
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04-18-2023 08:18 AM
It's not a failed it just creates the task instead of going to the group owner for approval.