Sequential task generation

[sunny13]

I want to develop a workflow such a way that i want my workflow to wait till one task is Resolved/Closed complete and then move to next task.

I'm trying to achieve   this with a "wait for condition" since i also want to check the state = Resolved.

Also what happens is when i Resolve one task it "Resolve" my RITM as well it did not wait for another task to get generated   but as per i requirement i want my RITM not to get resolved / closed until all my tasks are resolved / complete

I'm not sure whether the issue is clear let me know if you require more details

[sunny13]

Please fidn the script i used in the "Wait for condition"

answer = ifScript();

function ifScript() {

  var gr = new GlideRecord('sc_task');

  gr.addQuery('request_item',current.sys_id);

  gr.query();

  gs.log('TASK1 count:'+gr.getRowCount());

  while (gr.next()) {

  gs.log('TASK1 state:'+gr.state);

  if(gr.state != 6)

  {

  gs.log('TASK1 inside if');

  answer = 'yes';

  }

  }

}

I can see all logs are getting generated but my workflow stops at "wait for condition"

[paramveer]

Hi Sajin,

Suppose you need to create 3 task on by one, You can do something like below :

• Create all the 3 task in parallel at the same time :
• For first task get the assignment group etc. For rest 2 task set state like pending.
• Once the first task is closed/resolved, you can make the second task active and set the assignment group etc...
• Third task will still be pending and will active once second will complete....and so on.

~Paramveer Singh

~Senior Developer

~Please mark Helpful, Like, or Correct Answer if applicable.

[sunny13]

Hi Paramveer,

How do you check those conditions?

[sunny13]

Hi Bro ,

Can you share the code , i will try to implement it