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‎11-21-2024 10:53 AM
Hi, I have a catalog item with 12 variables. When 2 of these variables are selected one approval group gets a request to approve. The other 10 variables are assigned to a different approval group. The problem I'm having is the workflow will run based on one group approving when both approvals are needed and a sctask is generated. If both are required, I need the sctask to wait for both approvals.
Solved! Go to Solution.
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‎11-21-2024 11:10 AM
This is hard to interpret with lines overlapping and crossing behind activities. Consider combining the If and Approval activities by using the When to run section in the Approval - Group activity if possible, and/or combining the approvals into one activity by conditionally pushing both group sys_ids to the answer in the Advanced script, then setting the Condition for approval to Wait for "An approval from each group". Otherwise, you could also try to incorporate a Join activity that waits for both paths to reach it before continuing.
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‎11-21-2024 11:10 AM
This is hard to interpret with lines overlapping and crossing behind activities. Consider combining the If and Approval activities by using the When to run section in the Approval - Group activity if possible, and/or combining the approvals into one activity by conditionally pushing both group sys_ids to the answer in the Advanced script, then setting the Condition for approval to Wait for "An approval from each group". Otherwise, you could also try to incorporate a Join activity that waits for both paths to reach it before continuing.
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‎11-21-2024 12:05 PM
thank you for the help, a join did the trick:)