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‎02-09-2017 07:38 AM
I have two categories that i created for Service Catalog that are not showing on mobile. i already went to Mobile Layout and add the category that has 3 child categories and from these only 1 is showing.
One category has a dashboard and the others have reports
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‎02-10-2017 01:43 AM
the reason the categories were not showing was because i had set the catalog item as desktop only

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‎02-09-2017 08:35 AM
Hi,
Did you check Mobile layout under Service catalog?
Refer to Section 4
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‎02-10-2017 01:43 AM
the reason the categories were not showing was because i had set the catalog item as desktop only
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‎06-21-2017 06:42 AM
Could there be other reasons? Everything appears to be setup properly but I am missing quite a few categories in the mobile app.