Service Catalog Widgets
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‎03-04-2024 08:07 AM
Hello!
I have a record producer which uses Custom Widgets for variables on Service Portal.
I need to add condition on one of the variables from widget.
I am new to Custom widgets and struggling to figure out the variable in Widget. Any help and guidance on where to start searching for a variable in Widget and what all I should follow will be greatly appreciated.
Thank you
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‎03-04-2024 08:13 AM
Hi @SNewbies
Could you please provide more information , what you want to do , any screenshot.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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‎03-04-2024 08:24 AM
The host name field is populating through a widget on Service Portal, I want add an IF condition on that field, if host name is same as predefined value then create an item for that host name, else create CI with user given name.
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‎03-04-2024 08:27 AM
That you need to do in flow. Get the catalog variable and compare.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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