Service Operation Workspace - Auto Refresh

[vidhya_mouli]

I want to automatically refresh the list in SOW every 5 minutes. How to do it?

[Samaksh Wani]

Hello @vidhya_mouli 

You need to write a Client Script for the Workspace, For this 

You can Create a UI Action with the following code to refresh the list view:



This will refresh the list view every 5 minutes.


Name: Refresh List Show


Insert: true


Show Update: true


Client: true


List banner button: true


List context menu: true


onClick: refreshCustomer();




/*Refresh Customer Incident List manually) */  
function refreshCustomer() {  
GlideList2.get("u_customer_incident").refresh();  
}  
setTimeout(function() {refreshCustomer(); }, 300000);  

Plz mark my solution as Accept, If you find it helpful.

Regards,

Samaksh

[vidhya_mouli]

Thank you, however this is not work for Service Operational Workspace list.

[Simon38]

I would be interested in this as well. However to my knowledge an auto refresh on a workspace list is not possible.

[vidhya_mouli · Accepted solution]

Yes I realized that. Right now I am setting glide.lists.live_list_enabled  to true. It solves the problem to an extent.