- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
12-14-2024 03:18 AM
I need in change request application when user moves state to assess/authorize/scheduled one UI button should be visible in approval tab when user clicks its should create approval task in change how can we achieve this any idea or suggestions here?
Solved! Go to Solution.

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
12-14-2024 06:23 AM - edited 12-14-2024 06:25 AM
Hi @bharathsyna ,
Couple of things here
1) Verify Global "New" button is excluded on the approval table.
go to "Related List Action" > check for "New" table is Global
2) Create a New Related List Action as below:
Result:
Hope this helps!!!
Thank you,
Hemanth
Certified Technical Architect (CTA), ServiceNow MVP 2024, 2025

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
12-14-2024 06:23 AM - edited 12-14-2024 06:25 AM
Hi @bharathsyna ,
Couple of things here
1) Verify Global "New" button is excluded on the approval table.
go to "Related List Action" > check for "New" table is Global
2) Create a New Related List Action as below:
Result:
Hope this helps!!!
Thank you,
Hemanth
Certified Technical Architect (CTA), ServiceNow MVP 2024, 2025

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
12-14-2024 09:01 PM
Hey @bharathsyna ,
Please close the loop by accepting if this answered your question so that others can refer to it.
Thank you,
Hemanth
Certified Technical Architect (CTA), ServiceNow MVP 2024, 2025
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
12-15-2024 08:40 AM - edited 12-16-2024 01:56 AM
If I am using in Global with SOW with condition its not working as expected
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
12-16-2024 01:54 AM
Record Condition for Particular Model is not working or if we given any record condition then button is not visible any specific solution for this help me