Service Portal in 3rd part website through iframe?
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12-13-2023 04:56 PM
Is there any way to set up a service portal through iframe inside 3rd party website?
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12-13-2023 05:10 PM
Yes, it is possible, but that does not mean it is easy.
From the ServiceNow documentation:
"If you are interested in integrating ServiceNow with your intranet you should be aware that the ServiceNow login portlet is the only content supported within an iframe HTML element. Any other method of attempting to include the ServiceNow platform outside of your instance is not supported.
There are several ways you can add a ServiceNow login link to your intranet.
You can add a login link by:
- Enabling the PortletLogin Script include to be Client Callable.
- Creating a simple HTML link to your instance that takes your users directly to the ServiceNow login page.
- Adding an iframe link to the ServiceNow login portlet in one of your HTML pages to permit direct login."
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0717165
You will also need to set a System Property to enable your portal to render outside of ServiceNow. You will need to set it to false.
glide.set_x_frame_options | Enable this property to set the X-Frame-Options response header to SAMEORIGIN for all UI pages. The X-Frame-Options HTTP response header can be used to indicate whether or not a browser should be allowed to render a page in a <frame> or <iframe>. Sites can use this to avoid clickjacking attacks, by ensuring that their content is not embedded into other sites. https://developer.mozilla.org/en/the_x-frame-options_response_header Default: Yes |
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09-27-2024 05:43 AM
I have a similar requirement where I am facing issue to get current logged in user in my VA. How can i get my logged in user in VA ? Have you come across such issue.
Thanks in Advance
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12-14-2023 10:45 AM
For the past 5 years customers have been using ServiceNow as their intranet portal. The key to this is Employee Center Professional with its employee communications, Approvals Hub, and AppLauncher features. I formed a special interest group of customers who have already done this or are interested in doing so and that group has over 880 members today. You can find a lot of resources to pursue this here: https://www.servicenow.com/community/ex-platform-for-the-modern/gh-p/sig-modern-intranet