Service Portal Logout Action

[aungmon]

Hi Experts

I'm new to ServiceNow.

Currently in my project, the system is redirect to http URL when I logout from service portal menu as follows.

How can I configure to make sure it is redirect to https URL.

Thanks in advance.

[corina]

Hello

And what is more precisely the page you are taken to?

[aungmon]

When I logout I want the system to redirect back to the login page with https.

But currently it is redirect to http page.

Example as follows,

Login page : https://abc.serviceportal.com

When I logout, it redirects to http://abc.serviceportal.com but I want it to redirect back to https://abc.serviceportal.com

Thanks.

[corina]

Hello its hard to guess without seeing.

Check this property glide.login.home

Check the "LogoutRedirect" installation exit , for this line: var gotoURL

If you have the SSO enabled check the logout request value in the properties.

Do you have this in any of these places?

[Laxmikanth]

Hi,

Refer the below links which may be helpful to you.

6 ways to set up your Service Portal for redirection SUCCESS!

The thing about redirecting to the Service Portal