Service Portal Page Redirection Issue

shawshipra
Tera Expert

Hi All,

I have a few issue with service portal login using OOTB login widget.

1. On logging in the login page redirects to navpage.do and not the homepage mentioned in my portal.

2. After logout the page redirects to service portal login page and not the usual servicenow admin login.

What could be the issue. I have changed the url suffix in 'SPEntryPage' script include to my portal's url suffix, have created system property -glide.entry.first.page.script and have modified the system property- glide.entry.page.script to 'new SPEntryPage().getLoginURL()'.

Please suggest!!

5 REPLIES 5

eduardo_domecq
Tera Contributor

This article helped me (https://docs.servicenow.com/#bundle/istanbul-servicenow-platform/page/build/service-portal/concept/c...





In the sys_properties table, add the following property:


PropertyTypeValueDescription
glide.entry.first.page.scriptstringnew SPEntryPage().getFirstPageURL()First page after authentication