Service Portal Widget failing

[twinkle1]

Hey there,

I was doing a normal HTML change in a widget and when i saved it  portal throws error . Below is the screenshot of the same. Any idea of can i revert it back or solve this error. Thanks

[Raghav Sharma24]

Go to service portal>>widgets.

Open your widget and revert to previous version (which was working), later you can make the changes you want.

 

The error is probably because you are trying to access some function from different scope.

[twinkle1]

Hi Raghav,

This is a header|Footer and hence could not see any versions.

[Raghav Sharma24]

You need to configure the related list and bring version on form:

[Ashutosh Munot1 · Accepted solution]

Hi,

This is a cross scope application issue.

YOu need to check

And 

Restrict caller access:

In your case todo_inbound scope doesnot have access to global or someother scope. In ESC widget you might have code which refers to some table.

Thanks,
Ashutosh