Service Portal Widget failing

twinkle1
Kilo Expert

Hey there,

I was doing a normal HTML change in a widget and when i saved it  portal throws error . Below is the screenshot of the same. Any idea of can i revert it back or solve this error. Thanks

 

find_real_file.png

1 ACCEPTED SOLUTION

Hi,

This is a cross scope application issue.


YOu need to check

find_real_file.png

 

And 

Restrict caller access:

find_real_file.png

In your case todo_inbound scope doesnot have access to global or someother scope. In ESC widget you might have code which refers to some table.

 

Thanks,
Ashutosh

View solution in original post

6 REPLIES 6

Thank you Ashutosh. It worked. 

Fantastic.


Thanks,
Ashutosh