Service Portal

priyanka1028
Tera Contributor

Hi Team,

 

How can I disable the order confirmation pop-up for a specific catalog item in service portal?

 

priyankatulla_2-1707721287545.png

 

 

1 ACCEPTED SOLUTION

Aman Kumar S
Kilo Patron

Hi @priyanka1028 

As suggested above, this behavior is instance wide and you can't control this for specific item without cloning and customizing the widget.

Another workaround if you change the portal settings for the catalog item and select Request method as submit.

AmanKumarS_0-1707729445916.png

This will resolve your issue and save ton lot of effort and time.

Best Regards
Aman Kumar

View solution in original post

5 REPLIES 5

Aman Kumar S
Kilo Patron

Hi @priyanka1028 

As suggested above, this behavior is instance wide and you can't control this for specific item without cloning and customizing the widget.

Another workaround if you change the portal settings for the catalog item and select Request method as submit.

AmanKumarS_0-1707729445916.png

This will resolve your issue and save ton lot of effort and time.

Best Regards
Aman Kumar