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ServiceNow Change form where Change requestor can add/remove any documents post change in authorise

Vamsi_Y
Tera Contributor

Hi everyone,

 

I have an task-related change request table.

 

We currently have an issue in the ServiceNow Change form where the Change requestor can add/remove any documents post change in authorize state.

 

Can you please help this one?

 

Thanks,

Vamsikrishna.

3 REPLIES 3

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @Vamsi_Y 

OOTB we dont have any validation on attachments, means in any state a user can add and remove the document. If you want , you need to add a validation. 

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If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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Hi Patron,

 

Any custom implementation documentation or custom script is available?

 

Thanks,

Vamsikrishna.

Hi @Vamsi_Y 

 

This is base line code for Incident

 

https://www.servicenow.com/community/developer-forum/to-restrict-attachment-on-incident-from-once-st...

 

https://www.servicenow.com/community/developer-forum/to-restrict-attachment-on-incident-from-once-st...

 

You can build for change.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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