Servicenow Integration with Docusign using REST and Oauth

[Yamini_Kethe_24]

Hello All,

I have configured the flow to trigger integration with  docusign.Using Basic Authentication it is working.Now i have to configure using Oauth.Need help with detail process to configure Oauth.

Requesting to comment if anyone worked on it in the past.
Thanks in advance
Yamini

[swapnali ombale]

Hi @Yamini_Kethe_24 

Below article will help you to configure oauth authentication 

https://www.servicenow.com/community/riseup-with-servicenow-forum/integrating-servicenow-with-docusi...

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[Yamini_Kethe_24]

Hello @swapnali ombale 

thanks for the reply.To configure Oauth do i need to create JWS Connection?

[swapnali ombale]

Hi @Yamini_Kethe_24 

No, creating a JWS (JSON Web Signature) connection is not typically a mandatory step for configuring OAuth in ServiceNow. OAuth itself is a framework for secure delegation of access, and ServiceNow supports various OAuth flows, including those using JWT (JSON Web Token) which can be signed with a JWS key. However, a JWS key is primarily used for signing JWTs when you want to use the JWT Bearer grant type for server-to-server authentication. If you're not using the JWT Bearer grant type, you don't need to create a JWS connection. 

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[Ankur Bawiskar]

@Yamini_Kethe_24 

check these links on how to use OAuth and REST

Remember OAuth can be configured for Outbound based on grant type "Password credentials" and "Authorization Code"

Two way to configure OAuth 2.0 -Outbound Rest integration in Action Designer  -> good article

Configure a REST message with OAuth 

Setting oAuth profile not working if rest message does not have oAuth preset 

Google Calendar Integration with ServiceNow

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