I have a data source/transform map from the import table to a newly created table. I have the need to update a field in another table from this transform map.It's not doing anything and I have tried just 1 specific source.u_name and that didn't work ...
Can u please help me to technically difference between in both
I would like implement table pagination in Service Portal web page. I am trying to use ngTable Examples. How do we implement below code in Service Portal. I tried to replace myApp with 'sn.$sp' and added demoController in HTML code, it didn't wor...
Hi All,The requirement is that the values in the related list should change dynamically and show all records based on a value selected in the field 'Customer Ref'. I was able to achieve it partially via creating a Relationship, but need help in chang...
How do I modify the Help Label of Form Fields With Client Scripts? I have a requirement that I dynamically modify the label of a variable in the Service Catalog. I have found plenty of help to accomplish this:https://community.servicenow.com/message/...
Hello, I am attempting to construct a database view in order to be able to report on variables from Record Producers (variables that don't necessarily cascade to the respective table).I build a Database view containing Incident and Question Answer (q...
I have a Catalog Item with a Yes/No FieldIf Yes is selectedThe UI policy will show a List collector, allowing them to select more than one role. This references a custom table I created to store the values of the roles. If the customer changes the qu...
Hello,We've created a Duration field on the incident form to help us track our outage durations. I have 2 custom Date/Time fieldsOutage Start TimeOutage End Timeand also a custom Outage_Duration field.First we tried creating a client script on Submit...
Hi,in the argument I can use "&sysparm_fixed_query=active=true" to only allow active records to be selected .. BUT how to "fix the complete filter? The users should still see the filters, but not being able to change them?If this is not possible, how...
My requirement is to redisplay available actions based on the value in "work unit type" - when that value changes, new actions associated with it need to appear. A UI Macro I have developed takes care of this "redisplay:". This needs to happen be...
Is there anyway I can restrict a specific module to user's department?When I edit the module, the visibility is based only on roles.Any other alternatives to achieve this?Thanks,
Hi,I am new to service portal.so I am trying to modify the service catalog under service portal.In that I want glyphicon for software category also.but OOB it is not applied to software category as shown below in image Can anyone help how to add this...
Hi,I have 3 questions, whose functionality I couldn't figure out.1) There is an option to select the availability for a catalog item whether it'll be available for desktop / mobile / both. If I select mobile only, then it does not appear in the deskt...
Hi Team, We have Custom Notification code , which will send email to particular recipient.For this we are trying to find out the solution as below1. We already mentioned the property to ignore emails which is having undelivera...
Hi all,I have a requirement where the implementation of Requested Item [sc_req_item] requires a soft close State, which is "Resolved", similar to Incident.I noticed that Out-Of-The-Box Requested Item table State is utilizing the Task [task] table sta...
