Hi all,we have an issue with the Edit Button in a Related List.First of all, I have to describe you the situation as it is.We have two custom tables, table Component and table Blueprint. In the form of the Component we have a List Field with the blue...
I'm running a workflow which generates a task based on the entries on a table using a script.This workflow is referenced by a request item with a series of variables entered on it.I would like a way to pull the variables from the request item and mak...
I've created a new scoped app for our finance team that seems to be working as intended however it's still in UAT.One problem I can't solve and have been investigating for a while is that a user who has administrative rights to the application throug...
We have the upgrade done to jakarta from helsinki.There are 692 skipped records.For incident there are 71 and many more...i am unable to understand how should i do the evaluation and how the records are connected.can someone help me in doing that.Reg...
Hello everyone,I would like to hear how do you deal with reply emails in your instance. As you know, there is an issue with pointing the system to the correct record. A Good example would be :1. I send email, to ServiceNow mailbox, but several other ...
I have created a Service Portal Widget that I use to lookup an item. I then set this to a cookie in AngularJS using$cookies.put('mycookie', 'myvalue');I am hoping to use this cookie in various other widgets during a session on the Service Portal.The ...
I am using g_form.setVariablesReadOnly(true) to make the variables Read-Only. But I have a requirement to make the variables editable on RITM form at a certain stage.Using a client script to set those variables editable doesn't seem to work. How do ...
Hi,I am currently working on the Service Catalog application.In that, I have created a Catalog Item named "General Request" which creates a Request when ordered. Along with a request, RITM will also be created with variables from catalog item. When R...
When the page first loads:The options are there and everything works fine, but why does the dropdown show a blank value on startup?
I am trying to create a client script to display a system message based on the users language.(This is a small part of what I am trying to do, but after failing for 20 hours; I am trying small bites.)This is the code I am using:function onLoad() {var...
Hello, I need to run a VBScript which is located on a remote machine . The script should be executed on the users machine when he is submitting a form. Does anybody have any suggestion of how this is possible? The file containing the script is lo...
Hi,How do you open an incident ticket after it is resolved?thanks Kathy
Hi All,We have a catalog item that needs an approval from multiple groups, so we have incorporated this in a workflow by using core activity "Approval - Group". With this option i understand approval engine kick the approval requests immediately with...
How do I get the currently selected Domain for a user session, for use in a Business Rule (or other server-side script)?Using gs.getUser().getDomainID() will return the user's assigned Domain, not the one they've selected in the Domain picker.I would...
Can you search all incident fields for keywords (full text search) via the rest api? Is there another way to do full text search from outside servicenow?
