Resolved! Context Menu
What condition shall I put on VIEW context menu so that admin can see the view but itil cannot.Actually admin has itil role by default.Please do answer the condition .Thank you
Forum Posts
Resolved! How to capture list view changes in Update set
Hi Experts,I have created one database view and making the changes in list layout of that database view. but it is not getting captured. can any one please help me hereRegards,Amol Bavaskar
How to integrate Servicenow with SMS Gateway
Hello All,I am trying to find our the possibilities of integrating servicenow Notification to SMS gateway.I have to send SMS notification to a user or a group of users based on the Incident Priority.What information do i need to provide to my service...
Using Certificates on SOAP Message
Hi,I'm setting up a SOAP Message to an external system and it requires ServiceNow to use a certificate to be able to access that given external system. The guys from the external system has provided us a P12 type of Certificate and I'm not really fam...
RESTMessageV2 in a MID Server Script Includes
Hi all,I'm in the process of creating a custom probe to identify my software using a Rest API call.Let me know if the architecture of this seems correct or not. I've created a Discovery Probe (AppDiscovery)AppDiscovery creates an ECC Queue Item (Topi...
User ID population in received email record.
Hi All, How User ID is populating in received email record?Regards,Vamsi.
Resolved! how do I use a reference qualifier to pull data from a record?
I have a field on a record producer called "Affected User", that when the user name is entered I want a 2nd field to populate automatically with data from a field on that user's record. In this case specifically a field for "Asset", which is the us...
how to Check user is belong to this group or not
When i click on "Assign to me" UI ACTION -button user name is filled in "Assign to" , but user is not belongs to "project Mgnt" group then display message- ''user not in this group''. var aa=g_user.getUserID(); g_form.setValue('u_assign_to_me',aa...
Resolved! UI policy across tables? (or equivalent)
I realize there is a question like this, but the solution was not really answered. That user was able to still use the same table. Business Requirement: I have two tables, one is the "Finance Request Template" (sn_sm_finance_request_template) and t...
Resolved! Is it possible to nest groups?
Is it possible to create nested groups? We'd like to create groups and attach certain roles to them. Then we'd like to nest assignment groups into those groups to inherit those roles. Thanks,Anthony
Records are not getting inserted
Hello,I have two tables1. Table1 - Field1(list type - referencing to cmdb_ci)2. Table2 - Field2(Reference type - cmdb_ci)Table2 is under Related Lists on Table1Here, If i have 10 values in the Field1 from cmdb_ci, all those 10 values should get inser...
Resolved! To restrict attachment on incident from, once state is closed or resolved.
Hi All,I want restrict users from attaching files on incident form, once incident is closed or resolved.Kindly suggest on this.
truncating a field's length in BR
Hi, I am writing a BR where i want to truncate a field's length(lets say to 100 characters). For eg:parsedObject.Description = recordObject.short_description;Here, i want to truncate the length of short_description to 100. could anyone help me how to...
Resolved! Rejection Comments in email not appearing
I have the following <mail_script>in my Workflow Notification:<mail_script> //get the related approvals for this change //check for any reject and display comments //create a new glide record query for approval records var appr...
sc_task and sc_req_item are generate reports for RITMs with different count.
what is the difference between Catalog Task [sc_task], Requested Item [sc_req_item] and [sc_request].which one give correct report for all requests i.e, RITMs...sc_task and sc_req_item are generate reports for RITMs but different count and some of th...
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