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Automated Integration Testing Utility

Hi all,One of our customer is looking for an Automated Integration   Interface Testing   solution/utility .Requirement is to perform regression testing on all the existing integration   interfaces   with ServiceNow. Integrations would be email integr...

Mahira by Tera Guru
  • 3995 Views
  • 8 replies
  • 1 helpfuls

TinyMCE - issues and questions

I'm trying to see how TinyMCE editor (HTML fields) can be used for a document management application and got some issues/questions:1. I know that there are some TinyMCE properties you can define in ServiceNow, but is there any way to get access to al...

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How to add columns to activity tab?

I want to add the field comments into the Activity Tab of the consumable form. Though I have selected this column in the activity tab's filter, I am unable to see this field the the activity tab.Please help me.

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Urgent help on column label

Hi All,While I am moving update set on our test instance there is an issue with the column label.I found out that it is not showing in the form layout because the column label is empty.I tried to delete the column in test and create it again but it i...

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dante3 by Kilo Guru
  • 2647 Views
  • 6 replies
  • 0 helpfuls

Resolved! Display Locked out users in list, ACL issue?

I need members on a certain form to be able to see Locked Out users and Inactive Users, reasoning that they are HR Administrators and need to select employees who no longer have access or who have been let go.   If I run a query as my role admin I ge...

sammarcow by Mega Expert
  • 1343 Views
  • 1 replies
  • 2 helpfuls

Restrict fields to be added to a template

HiWhen saving a record as a template, is there any way I can prevent or restrict Fields to show in the template form? Also in the selection of Fields.One example:From a request I select to save the request as a template. Every field with a value and ...

torwc by Kilo Contributor
  • 2163 Views
  • 1 replies
  • 2 helpfuls

Resolved! How to restrict admin in ACL and allow a specific role ?

I am working on Geneva version and I am trying to restrict admin override on ACL with the below script.I intend to allow only users with "contact manager" role to view my field and restrict all others even if they are admin, I have unchecked admin ov...

Heena Dahiya by Kilo Contributor
  • 4980 Views
  • 5 replies
  • 2 helpfuls

Why is a table associated with an Event Registry record?

To send notifications developers us gs.eventQueue(string, object, string, string, string) where object is a GlideRecord.   That object is then passed through the event to the Notification record.   Why does there exist on the Event Registry a table a...

sammarcow by Mega Expert
  • 2905 Views
  • 2 replies
  • 3 helpfuls

Call two script include in one Client Script?

Hello SN Community,Is it possible to call two script include, compare their values, and if they match auto-populate a field?1st Script Includefunction getCostCenter(record) {   var ccListProperty = gs.getProperty('aitqa_cost_centers');   var ccArr = ...

zrocky by Giga Contributor
  • 4909 Views
  • 8 replies
  • 0 helpfuls

Way to tell what tables can be domain separated?

Hey all,We're working on standing up our ServiceNow instance and are using Domain Separation. On the wiki, it states that starting with Fuji, the following tables are restricted from DS:Access Control [sys_security_acl] Script Include [sys_script_inc...

jhelebrant by Kilo Explorer
  • 3601 Views
  • 8 replies
  • 0 helpfuls

Resolved! RESTMessageV2 set MID Server by capability

When using scripted REST messages, is it possible to have it use the default MID server or to specify a capability if you have multiple MID servers. The setMIDServer method description sounds like I need to specify a specific MID server by name.

Limitation on extending Task table

So I heard that in any given instance, we're allowed a maximum of 1000 columns that extend the task table.   I also heard that in order to find out how many you're currently at, you need to submit a ticket to HI and ask them.I wrote this script, whic...

xiaix by Tera Guru
  • 1274 Views
  • 2 replies
  • 2 helpfuls

Resolved! Dynamic Catalog Task Creation within RITM workflow

Hello Everyone,I'm not sure if what I'm asking is even possible.I want to create multiple tasks based on selections in the request item. This is for a 'User Leaving' request.The requestor will select from a list of applications (Checkboxes on the cat...