Find your people. Pick a challenge. Ship something real. The CreatorCon Hackathon is coming to the Community Pavilion for one epic night. Every skill level, every role welcome. Join us on May 5th and learn more here.

ServiceNow report on the particular time.

dhineshkumar
Tera Guru

Hi Team 

I want to generate the last 6 months of report in the Incident table when assigned to software assignment group and hit the queue between 10AM IST to 11PM IST. 

Thanks In advance. 

1 ACCEPTED SOLUTION

J Siva
Kilo Patron

Hi @dhineshkumar 

You can build report on incident_metric table using the below filter conditions.

Screenshot_20250326-211225.png

Screenshot_20250326-211446.png

Hope this helps.

Regards,

Siva

 

View solution in original post

2 REPLIES 2

J Siva
Kilo Patron

Hi @dhineshkumar 

You can build report on incident_metric table using the below filter conditions.

Screenshot_20250326-211225.png

Screenshot_20250326-211446.png

Hope this helps.

Regards,

Siva

 

Perfect and so quick @J Siva 

 

The metric is only way to get these kind of data/ reports.

*************************************************************************************************************
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

****************************************************************************************************************